Ottawa Services-Citizenship/Immigration

Citizenship, Multicultural, and Immigration Services

Language Services

                                                Citizenship, Multicultural and Immigrant Services, Languages Services

CANADIAN AFRICAN WOMEN’S ORGANIZATION 
1800 Bank St, Ste 300                     736-5976, (Fax) 521-0378
Ottawa, K1V 0W3                                    Email  cawo@intranet.ca    
Provides computer training in several windows applications to men and women receiving Social Assistance. Offers employment preparation skills, conflict resolution and Health/HIV information/issues for men and women. Also provides English as a second language classes (including ESL, LINC and LITERACY). Referral services and community resources information also available. 

CATHOLIC IMMIGRATION CENTRE - OTTAWA 
219 Argyle Ave, 5th Floor                 232-9634. (Fax) 232-3600
Ottawa, K2P 2H4                        Email cic@cic.ca        www.cic.ca
The Centre is a community based, non-profit agency serving immigrants and refugees regardless of their culture, region, gender or age. It has operated in the Ottawa-Carleton region for over 40 years. Its holistic and multicultural client-based programmes and services are available to all newcomers and the community at large. They are welcomed and encouraged to take an active role in the life and work of our agency. Its membership-elected board of directors reflects the diverse ethnic, cultural and religious background of the community.

INTERNATIONAL SOCIAL SERVICE CANADA
151 Slater St., room 714                     236-6161, (Fax) 233-7306
Ottawa, K1P 5H3                  issc@magma.ca
Provides service to social service agencies needing intervention in foreign countries. Deals with child welfare and child protection cases; divorce and custody issues; problems relating to family reunion, tracing; and difficulties of refugees and immigrants when services are needed in the home country. 

LEBANESE AND ARAB SOCIAL SERVICES AGENCY
OF OTTAWA-CARLETON 
151 Slater St, Ste 707                 236-0003, 236-3111
Ottawa, K1P 5H3                 (Fax) 236-6886, (E-mail)  easorg@istar.ca
Executive Director: Fred Awada

The Newcomers Settlement Services Programme provides services to new Canadian communities. Services under the guise of the NSSP include the Immigrant Settlement Adaptation Programme, Seniors Integration Programme, Lebanese and Arab Women’s Support Services, Tobacco Reduction Strategy and Community Development. Also available are interpretation, translation, escort and referrals to the health and social sectors. Services are delivered in a bilingual setting as well as in Arabic. 

OTTAWA CITIZENSHIP AND IMMIGRATION CENTRE
200 Catherine St, Suite 101                 1-888-242-2100
Ottawa, K2P 2K9

Provides information and service to landed immigrants wishing to become Canadian citizens; provides service to citizens wishing proof of Canadian citizenship Applications for proof of citizenship are accepted by mail except in emergencies, which must be proved. Applications to become Canadian citizen are processed by mail.
Provides computer-generated answers to questions most frequently asked by clients on a 24-hour-a-day basis. Operators are available between 8am and 4pm during business days for clients requiring further clarification or assistance. Provides application kits to clients for extensions of visitor status, applications for permanent residence and sponsorship applications in response to telephone requests (24-hours per day). Provides verification of cost recovery fee calculations for standard applications via telephone. 

OTTAWA-CARLETON IMMIGRANT SERVICES ORGANIZATION 
959 Wellington St             725-0202, (Fax) 725-9054
Ottawa, K1Y 4W1             (E-mail) ociso@web.net   www.web.net/~ociso/
Assists newcomers, refugees and ethno-cultural groups to become equal participants in the social, economic and political life of Canada.

SOMALI CENTRE FOR FAMILY SERVICES 
1719 Bank St, Suite 303             526-2075, (Fax) 526-2803
Ottawa, K1V 7Z4                     (E-mail) scfs@monisys.ca
Executive Director: Karod Abdirizak
The Centre is a non-profit organization that enjoys very strong community support. The services the centre provides are: settlement and integration services; counselling; women’s issues; youth programmes; seniors’ services; employment and training; and Community Capacity Building. 

SOMALI CENTRE FOR YOUTH, WOMEN AND COMMUNITY DEVELOPMENT 
201-200 Isabella Street                         233-6578
Ottawa, K1S 1V7                       (Fax) 233-8580
The Somali Centre for Youth, Women and Community Development is a non-profit organization offering Settlement and Social Services to the Somali Community in the Ottawa-Carleton region. The Centre is committed to working together with the members to integrate into the Canadian mosaic. 
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                                                                                                    Language Services

CULTURAL INTERPRETATION SERVICE OF OTTAWA-CARLETON 
1 Irving Ave.                     237-0502, (After hours) 751-4663, (Fax) 237-5293
Ottawa, K1Y 1Z2              (E-mail) cisco@travel-net.com
Community-based organization providing interpretation and translation services in more than 60 languages and dialects, 24 hours a day, 7 days a week to agencies serving multilingual and multicultural clientele. Selects and trains its interpreters professionally. All interpreters who are registered with CISOC follow a code of professional conduct. CISOC believes in the efficient, accurate and confidential nature of the delivery of services.

ENGLISH LANGUAGE TUTORING OF OTTAWA-CARLETON 
201-153 Chapel Street, Ottawa, ON K1N1H5
Tel: 232-8566      (Fax) 232-3792
admin@eltoc.ca  www.eltoc.ca
                      
Free, at home, one-on-one, English language tutoring is provided by volunteers to adult immigrants and refugees who, for a number of reasons, cannot access regular language programmes. LINC 4, 5 Class, Intermediate Level Saturday mornings 9am-1pm. Ongoing registration. Provides general settlement assistance to its students. 

FAMILY RECEPTION CENTRE 
Ottawa-Carleton District School Board 
Adult High School, 300 Rochester St, Room 202        239-2416
Ottawa, K1R 7N4                                             (Fax) 239-5990
ESL Coordinator (Elementary): Laura Frappier
ESL Coordinator (Secondary): Kathi Kay
The Family Reception Centre welcomes all newly arriving students (age 4 to 20), who speak a first language other than English and who will be living within the OCDSB boundaries. The Centre will check documents for school, assess students in literacy, numeracy, English and first language, contact schools for placement ESL, ELD (English Literacy Development), regular programmes, special needs).  They will also check documents for immunizations and provide information about the school and the community. It is open 12 months/year.

ADULTS LOOKING FOR ESL programmes for themselves are referred to the programmes offered by the Board, through Continuing Education, at  239-2737.   440 Albert St. Ottawa K1R 5B5
Applicants need to phone to make an appointment and to bring with them their immigration status document, previous school records, proof of address, Ontario health card, and immunization records.

LANGUAGE CLASSES FOR NEW CANADIANS

English and French language classes for adults are offered by Boards of Education as well as by other educational institutions and voluntary agencies (see earlier in this chapter). Also, phone your Community Resource and Health Centre (see Chapter 2) for programmes offered in your neighbourhood.

ENGLISH AS A SECOND LANGUAGE/LANGUAGE INSTRUCTION FOR NEWCOMERS TO CANADA 

Language Instruction for Newcomers to Canada 
Canadian African Women’s Organization 736-5976
1800 Bank St, Suite 300 (Fax) 521-0378
Ottawa, K1V 0W3             (E-mail)    cawo@intranet.ca       
This free LINC programme provides Basic English training to adult men and women that are new immigrants or refugees iln Canada. Classes are available in the following levels: beginners, intermediate and advanced. 

Ottawa-Carleton District School Board
Continuing Education Department, 440 Albert St. Ottawa K1R 5B5     239-2737
Ottawa, KIR 5B5                                                                                239-2772
www.ocdsb.edu.on.ca/continuweb/home.htm

ESL: The OCDSB, through its Continuing Education Department, provides English as a Second Language Instruction at many locations throughout Ottawa-Carleton. Classes are offered at the Literacy, Basic, Intermediate and Advanced levels. Specialized courses and Computer Assisted Language Learning at some locations. ESL for children: please phone the Family Reception Centre, 300 Rochester, at 239-2416.

LINC: The OCDSB, through its Continuing Education Department, provides Language Instruction for Newcomers to Canada at many locations throughout Ottawa-Carleton. Classes are offered at the Literacy and LINC 1, 2, 3, 4 and 5 levels. Computer Assisted Language Learning at some locations. 

Ottawa-Carleton Catholic School Board
130 Lotta Ave                         224-2288
Ottawa, K2G 2B9          (Fax) 723-7510
ESL classes develop communication skills in listening, speaking, reading and writing at the basic, intermediate and advanced levels. Must produce immigration documents to prove eligibility. Classes are offered at various locations. ESL: Literacy, Beginner, Intermediate, Advanced, LINC with Childcare, TOEFL, and Citizenship. ESL - Skills Development: ESL with computers, Keyboarding, WordPerfect, Lotus, Accpac, ESL - Home Daycare, ESL - Carpentry, ESL - Sewing. 

Cultural Interpretation Service of Ottawa Carleton  
Contact us for all your translation services  
We have certified interpreters of all languages  
441 Maclaren St, Unit 330 Ottawa, Ontario K2P 2H3  
Tel: 613-237-0502 Fax: 613-237-5293  

English Language Tutoring Of  Ottawa Carleton  
111-211 Bronson Ave Ottawa , Ontario K1R 6H5  
Tel:613-232-3792 Fax: 613-232-3792 email: eltoc@ott.hookup.net  

English as a Second Language (ESL) Programs  
Ottawa-Carleton Board of Education 613-239-2656 or 596-8225  
Ottawa Roman Catholic Separate School Board 241-5660 ext. 120  
Carleton Roman Catholic Separate School Board 224-2288  

FRENCH AS A SECOND LANGUAGE (FSL) PROGRAMMES

Conseil des écoles publiques de l’Est de l’Ontario         731-7212
Éducation permanente, École Le Carrefour

La Magie des lettres             748-3879, (Fax) 748-7643
116, St-Laurent Blvd                 (E-mail)  magie@ican.net
Ottawa, K1K 3B6                     www.nald.ca/magielet.htm

Second Site:
La Magie des lettres, western office
35, Melrose Ave, Ottawa, K1Y 1T8 Mon-Fri 9 a.m.-3 p.m.

LANGUAGES OF LIFE 
99 Fifth Ave Crt, Ste 14             (24 hrs) 232-9770, (Fax) 232-3770
Ottawa, K1S 5K4                 (E-mail) bryna@cyberus.ca 
Interpretation and translation in approximately 150 languages to those referred by community agencies (law enforcement, hospitals, C.A.S. and others). Fee for service.

OTTAWA-CARLETON LANGUAGE ASSESSMENT AND RESOURCE CENTRE 
177 Nepean St, Ste 308                         594-8351, (Fax) 237-4329
Ottawa, K2P 0B4                     (E-mail)  oclarc@acncanada.net

Assessment of English language skills and referral to (ESL) programmes. Assessment of French language skills for the CLIC programme (Cours de langue pour les immigrants au Canada). ESL/FSL programme directory for Ottawa-Carleton and general information. Teacher resource materials available. 

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